Welcome to Vastravila.com. By using our website, placing orders, or accessing our services, you agree to comply with these Terms and Conditions. Please read carefully before using our platform.
1. Use of Website
Vastravila.com is an e-commerce platform for purchasing clothing and school uniforms online. Users are expected to use the website legally and avoid any misuse, including hacking, fraudulent activities, or unauthorized access.
2. Orders and Acceptance
Placing an order on Vastravila.com constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to reject any order for reasons including stock unavailability, errors in pricing, or suspected fraudulent transactions.
3. Payment Terms
All online payments are securely processed through Razorpay. By choosing online payment, you agree to provide accurate information for the transaction. We do not store your card or payment details; they are securely handled by Razorpay. Payment must be completed at the time of order confirmation for processing.
Offline payments (Cash on Delivery) are available where applicable. Ensure you have the exact amount ready for COD orders.
4. Shipping & Delivery
Orders are shipped according to the shipping option chosen. We strive for timely delivery but do not guarantee exact delivery dates due to factors beyond our control, including courier delays, holidays, or local restrictions. Please ensure your shipping address is correct.
5. Product Sizes & Uniform Orders
Customers are responsible for selecting the correct sizes, especially for school uniforms. We recommend checking size charts carefully before placing an order. Vastravila.com is not liable for incorrect size selections made by the customer.
6. Returns & Refunds
Returns and refunds are subject to our Return Policy. Items must be unused, unwashed, and in original packaging. Refunds for online payments will be processed via the original payment method, including Razorpay transactions. COD refunds follow the method outlined in the Return Policy.
7. Intellectual Property
All content, images, logos, and designs on Vastravila.com are the property of Vastravila.com and its partners. Unauthorized copying, distribution, or use of materials is strictly prohibited.
8. Privacy & Data
Your personal information is collected and used in accordance with our Privacy Policy. We prioritize the confidentiality and security of your data.
9. Limitation of Liability
Vastravila.com shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our maximum liability is limited to the total order value.
10. Governing Law
These terms are governed by the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of courts in Rewa, Madhya Pradesh.
By using our website, you agree to these Terms and Conditions. For any questions, please contact us.